Effective Date: 15/03/2025

Welcome to SS Food Products! Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website (www.ssfoodsvizag.com) or interact with our services.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal information to provide better services and improve your shopping experience. This may include:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Order Information: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Communication Information: Any information you provide when you contact us via email or phone.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders efficiently.
  • To provide customer support and respond to your inquiries.
  • To improve and personalize your shopping experience.
  • To send promotional offers, discounts, and updates (with your consent).
  • To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your information with:

  • Service Providers: Payment processors, delivery partners, and third-party vendors who assist us in providing our services.
  • Legal Authorities: If required by law, we may share your information to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and login details.
  • Analyze website traffic and improve our services.
  • Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access & Correction: Request access to or correction of your personal data.
  • Deletion: Request deletion of your data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at ssfoodproducts10@gmail.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review it regularly.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

SS Food Products
Door No. 25-178/4, Sarada Nilayam,
Mutyallamma Layout, Nagaram Palem,
Visakhapatnam, Andhra Pradesh-530048

Email: ssfoodproducts10@gmail.com / order@ssfoodsvizag.com
Phone: +91 82979 34567

Thank you for trusting SS Food Products with your information.